You’re Never Too Small to Outsource

Small business owners are proud of getting everything done with few
people. Every team member wears many hats. They are part of a family, devoted
to the firm’s success. But that doesn’t make them qualified to handle IT.
Really, you’re never too small to outsource your technology needs.

A small business may only have a few computers for its handful of
employees. Having an in-house person dedicated to IT support would be overkill.
But just because the technology is working fine today doesn’t mean your IT is performing
at its best. That’s why it can be beneficial to outsource IT.

Having someone who knows technology working for your team can pay huge
dividends. Your outsourcing partner will add value by:

  • helping
    you avoid bad tech purchases or buying software you don’t need;
  • identifying
    where you can be more efficient with tools you already have, which can save
  • providing
    knowledgeable support and IT help;
  • learning
    business needs and making recommendations about the best IT for your goals;
  • protecting
    your business technology and ensuring computers are up to date with security

Small Business Breaches

Cybercriminals don’t care about business size. In fact, according to
Accenture, 43% of cyberattacks were aimed at small businesses, and only 14% of
the SMBs were prepared for defending their networks and sensitive data.

In fact, a small business can be a particularly appealing target.
Hackers will exploit a small business as part of a campaign to attack a larger
business. They know the SMB is less likely to have the same level of security
as the bigger target in their sights.

Accenture’s 2019 study found that more than half of all small businesses had suffered a breach in the last year. These attacks can be crippling for SMBs. According to insurance carrier Hiscox, the average cyberattack costs a business £200,000. That figure can be a killer blow for a small business. Some 60% of SMBs hacked go out of business within six months of the attack. Even if they can survive the financial hit, damage to brand reputation and customer goodwill is devastating.

Advantages of Outsourcing

You may not have a clear picture of your cybersecurity status right
now, but by working with a managed services provider (MSP) you’ll get one. Your
partner will conduct an informal audit of your current technology and learn
your short- and long-term goals.

Your small business, for instance, may not have a data protection
procedure. You might be thinking you don’t have a lot to backup and store. But
the quantity may not be the primary concern. Can you recover if your business
loses an email chain it was keeping for legal or compliance reasons? What would
happen if the computer holding your accounting database died? An MSP can
identify where tech changes can better ensure business continuity.

When you outsource, your partner will also inventory all your tech
assets. They’ll need to know everything about your infrastructure and your
business’s technology capabilities. Your current team may recognize the
importance of securing the business’s intellectual property, but are they also
protecting customer data and employee records? Your business needs to be
intentional about confidentiality, availability, and safety. An MSP can help.

The cost of outsourcing is often a stumbling block for the
budget-conscious SMB. Managed IT services can often lower costs for clients by
streamlining processes, managing vendor relationships, and ensuring that the
business technology is best suited to current needs. And you’ll pay a fixed
regular fee for a technology team member who will help you avoid big, costly
tech surprises.

No business is too small to outsource IT. Having access to a full-time
IT professional via a managed service provider can improve your operations,
enhance productivity, and lower cybersecurity risk.

Find out more about what we can do for you! Call us at 01297 306356!

Posted in IT Support